Privacy Policy

At Yulah, your privacy is highly important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:

Identity Data: Name, billing address, and shipping address.
Contact Data: Email address and phone number.
Financial Data: Payment information (processed securely through our payment gateways; we do not store your credit card details).

2. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the site. This includes:

Processing your payment information and arranging for shipping.
Providing you with invoices and/or order confirmations.
Communicating with you directly regarding your order (such as updates on processing times or pre-orders).
Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We only share your personal information with third parties to help us use your information as described above. For example:

E-commerce Platform: We use platform providers to power our online store.
Courier Services: We share your name, address, and phone number with shipping partners to deliver your handmade items.
Payment Processors: Your payment details are securely passed directly to our payment gateways to fulfill transactions.
Legal Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations.

4. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

5. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.